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Parking Extras Privacy Policy
What personal information do we ask for?
When you have searched for prices and availability and are ready to
confirm your booking, we will ask for your name, your postal address and
your fax number and e-mail address (if applicable). We'll also need your
credit/debit card details (including card number, cardholder name and
expiry date) in order to take payment and confirm the booking on-line. If
you're paying by debit card we may also need to take the start date and
issue number of the card.
We'll also ask you for your telephone number in case we need to contact
you urgently regarding your booking.
How does Parking Extras use this personal information?
We need your 'name' so we can confirm to the hotel, lounge or car park
operator who the booking is for.
We need your 'credit card' details so that we can collect payment for your
booking.
We need your 'name' and 'address' to confirm that the credit card belongs
to you.
We also need your 'address' so that we can send you your booking voucher
and in case we have to write to you about any part of your booking in
advance of your stay.
We might use your 'telephone number' or 'e-mail address' in the unlikely
event that we need to contact you urgently about your booking.
We may also use this information to let you know about any special
offers/promotions we think would be of interest to you.
We may also use your IP (Internet Protocol) address to diagnose problems
with our server and administer the site - monitoring visitor traffic
patterns and site usage to help us develop and improve the Parking Extras
site further.
How does Parking Extras protect customer information?
All the information you give us is protected by a secure server. The
secure server software SSL (Secure Socket Layers) encrypts all information
you enter before it is sent to us. The information is only de-encrypted
when it reaches our server. You can tell our site is secure as a small
locked padlock will appear in the bottom left of your browser to show that
you can safely send credit card details through our site. Another
indicator is that our secure pages will not display a 'security alert'
message.
We also have a Firewall (security software) in place to protect our
internal information from the Internet.
Does the Parking Extras site use cookies?
Yes, Parking Extras uses 'temporary cookies', which are only used during
the booking process. (A cookie is a small piece of information sent by a
web server to store on a web browser so it can later be read back from
that browser. This is useful for having the browser remember some specific
information (ref. Cookie Central).
Will Parking Extras disclose any of this personal information to third
parties?
Parking Extras will only disclose your name and booking details to our
suppliers (see above) for operational purposes. We will only pass on your
details to other companies for marketing purposes if you have given us
your permission to do so on the page where you enter your name and
address.
We won't disclose credit/debit card numbers unless we believe in good
faith that the law requires it.
Will Parking Extras use the information I give for direct marketing?
Yes, but we ask you for your permission and we'll only send you details of
the products we offer. If you find that you'd rather not have any contact
with us, apart from that which is necessary for us to give you our normal
level of service, then please write to us.
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